Refund policy
We want you to love your order! Every BEE Grace-Full item is made especially for you after your order is placed. Because we do not hold inventory, we do not offer traditional returns or exchanges.
Please review your order carefully
Before completing your purchase, please confirm that you have selected the correct:
- Design
- Garment color
- Size
- Quantity
- Shipping address
We cannot offer refunds, returns, or exchanges for:
- Accidental purchases
- Changes of mind
- Ordering the wrong size, color, or design
- Fit or personal sizing preferences
- Duplicate purchases
- Items that are no longer wanted or needed
Size charts are provided on our product pages to help you choose the best fit. Please review the measurements before placing your order.
Order changes and cancellations
Orders are submitted for production shortly after they are placed.
Please contact us immediately if you notice an error. We will gladly try to help, but changes and cancellations cannot be guaranteed. Once an order has entered production, it cannot be changed or canceled.
Damaged, defective, misprinted, or incorrect items
We will gladly review an order if the item arrives:
- Defective
- Damaged
- Misprinted
- Different from the design, color, or size shown on your order confirmation
Please contact us within 7 days of delivery at hello@beegracefull.com and include:
- Your order number
- A clear photo of the full item
- A close-up photo showing the issue
- A photo of the size label, when applicable
For sizing concerns, we may also request photos showing the garment’s width and length with a measuring tape so the measurements can be compared with the product size chart.
Please do not return an item unless return instructions have been provided by BEE Grace-Full. Unauthorized returns will not be accepted.
Once the issue has been reviewed and approved, we will provide an appropriate replacement or refund.
Refunds
Approved refunds are issued to the original payment method. Please allow up to 10 business days for your bank or financial institution to process the refund.
Original shipping charges are nonrefundable unless the refund is being issued because of an error by BEE Grace-Full or a confirmed production issue.
Final-sale items
Gift cards are nonrefundable.
Sale and clearance items are final sale unless they arrive damaged, defective, misprinted, or different from what was ordered.
Shipping issues
Please verify that your shipping address is complete and correct before placing your order. BEE Grace-Full is not responsible for delays or delivery problems caused by an incorrect or incomplete address submitted during checkout.
If your tracking has not updated or your order has not arrived within the expected delivery window, please contact us at hello@beegracefull.com so we can investigate.
Thank you
BEE Grace-Full is a small, faith-based brand built on gratitude and the Lord’s calling. Every item is created especially for the person who ordered it, and we sincerely appreciate your understanding and support of our made-to-order process.